* Sessions - FAQs *
Frequently Asked Questions:
Some of these questions I get asked a lot and others less or never, however it can be important to understand that information prior to our collaboration.
Q1: What is your approach & experience?
Currently I practice a holistic integrative approach, a combination of emotion-image therapy, art therapy, MACards counselling / therapy / life coaching and also I am a Western Astrologer and I also practice numerology and crystal healing.
My experience differs depending on the method from 3 to 6 years.
Having said that, with emotions & feelings as well as psychosomatics I often work with Emotion-Image therapy or Art Therapy, with decision-making & self-discovery requests any of the methods can work well, with various counselling questions MACards, Art therapy can be great. And at some sessions I combine a few methods (whatever works best for that particular client and session topic).
Life Coaching & Business Coaching often I offer with MACards (Metaphorical Associative Cards) which allow to tap into subconscious as well. EIT and Art therapy can also be used for some coaching sessions.
Q2: What is the difference between Discovery session and a regular session?
* Discovery session is a 30-minute session paid on a sliding scale if you are considering taking 5 or more sessions. You will tell about your goals and struggles, describe any requests for the sessions which you are considering. I can answer any questions related to the approach and methods I practice, put notes of the information your provided and suggest a plan for the collaboration (sessions). Keep in mind that apart from psychological methods I practice astrological counseling & coaching (usually offered as separate sessions and require from 3-30 days of preparation time, depending on the workload and type of session).
So if you are against astrology and numerology, let me know. Even though I would make my recommendation on a specific type of session, it is up to the client to whether to choose life coaching, counseling, therapy or astrology sessions. Each of the methods have their own benefits.
Quite often people come with 1 request to work on (some kind of burning challenge, whether working with emotions, feelings, career choice, relationship or a health-related question etc). However quite often from my practice that would be so to speak tip of the iceberg and integrative holistic approach would be more beneficial rather than only taking away the symptom or solving 1 specific issue. In that sense, taking just 1 session in some cases would be recommended to ensure the ecological approach to transformation.
* Information Session - it is a complimentary 20-minute session which can be taken prior to booking a package with sessions, to get acquainted and you can decide if you would like to collaborate and take sessions with a specific method or a custom-made program. I will also let you know if what your desire is within my competency.
We will further discuss collaboration - organizational and coaching / counseling / therapeutic contract).
if you prefer to start collaborating right at the first session (a common case with clients), I offer the 1st session on a sliding scale USD$55-125. After discussion you will be suggested an exercise / technique (so basically it is information session + a short session).
Q2: I don't know what type of session (service) would be best for me...
A2: No problem! If you are a NEW CLIENT, you can book an information session or as with repeating clients we can discuss it in a chat.
Q3: How can I book a session?
A3:
Step 1 - Decide what sessions you want
* Session in a specific method
* Discovery session
* Information Session - usually for packages of 5+ sessions (coaching, counselling or therapy - it is a free or by sliding scale rate to discuss the collaboration, types of services and contract - both therapeutic or coaching / and organizational)
Step 2 - Fill out the form choosing "Booking the 1st session" - CONTACT form
Step 3 - after getting a reply, make the payment for the 1st session
Step 4 - confirming the date / time of the session (usually discussed at step 2)
* Emotion-Image Therapy
* MACards Counselling
* Life / Business Coaching with MACards
* Art Therapy
* to the choice of practitioner
Some types of sessions require preparation, usually sessions are prepaid in advance (minimum 3-7 days before the session).
Sessions are non-refundable if cancelled less than 72 hours in advance.
see below more information on exchange / refund policy.
Contact for a quote and any questions >>
Q4: Can I book 1 session for counselling, coaching or art therapy rather than a series of sessions (a package)?
A4: You can book a discovery session (see above) and in the summer I offer individual sessions for Emotion-Image Therapy both for new and returning clients. *** Returning clients also can book a follow-up session in any method, if you already took another session / series of sessions.
Q5: What is exchange / refund policy?
A5: It depends on a few factors, what type of package and what method is used.
- For astrology consultations there are no refunds for cancelations. Exchange is discussed on a case-by-case basis minimum 1 week before the consultation.
- Individual programs with packages of sessions there is no refund for missed sessions, no matter how much time it took to achieve it - it is the result that is more important, and it depends on your input as well.
- General sessions are non-refundable if cancelled less than 72 hours in advance. Exchange is possible in some cases, see below.
- if a session cannot be attended (fully or partially) on a one-time basis and you give a minimum of 48 hour notice, 100% of the fee can be used within 1 month as a credit towards another similar session.
- If the exchange / cancellation is more than 24 hours in advance, you can use 75% of fee as a credit similarly.
- Cancellations less than 24 hours are non-refundable, exchange (if not regularly) is possible for 50% of the fee.
- If as session is missed by a force major circumstance as well as any changes because the practitioner is not able to offer the session as scheduled, refunds / exchanges are dealt on a case by case basis.
Q6: Do you accept insurance for session payments?
A6: Unfortunately not. Most of my therapy / counseling education is from diploma and certificate programs from Russia & Ukraine (the methods I love and practice are more developed in those countries). So I cannot accept Canadian insurance for sessions, thank you for understanding.
The advantage of that is extra privacy of your session and work together (usually lots of reports are involved when working with insurance companies). And you can get a recording for each session.
Q7: Can I cover the session fee for another person?
A7: Only if you are a parent or caretaker for a child / elderly person / spouse who cannot transfer the payment themselves. The client has to confirm agreement to take session(s).
If you would like to support someone by offering them a gift certificate, you can purchase one without specifying the type of session / service, that gives more flexibility to what kind of service to redeem the certificate. Feel free to contact for any custom orders or questions.
Q8: Do you offer gift certificates?
A8: Gift certificates are available for coaching and astrology, as well as crystal healing consultations $45+ . Not applicable for counseling and therapy.
Feel free to contact for inquiries.
Warmly,
Tatiana Balashova
Some of these questions I get asked a lot and others less or never, however it can be important to understand that information prior to our collaboration.
Q1: What is your approach & experience?
Currently I practice a holistic integrative approach, a combination of emotion-image therapy, art therapy, MACards counselling / therapy / life coaching and also I am a Western Astrologer and I also practice numerology and crystal healing.
My experience differs depending on the method from 3 to 6 years.
Having said that, with emotions & feelings as well as psychosomatics I often work with Emotion-Image therapy or Art Therapy, with decision-making & self-discovery requests any of the methods can work well, with various counselling questions MACards, Art therapy can be great. And at some sessions I combine a few methods (whatever works best for that particular client and session topic).
Life Coaching & Business Coaching often I offer with MACards (Metaphorical Associative Cards) which allow to tap into subconscious as well. EIT and Art therapy can also be used for some coaching sessions.
Q2: What is the difference between Discovery session and a regular session?
* Discovery session is a 30-minute session paid on a sliding scale if you are considering taking 5 or more sessions. You will tell about your goals and struggles, describe any requests for the sessions which you are considering. I can answer any questions related to the approach and methods I practice, put notes of the information your provided and suggest a plan for the collaboration (sessions). Keep in mind that apart from psychological methods I practice astrological counseling & coaching (usually offered as separate sessions and require from 3-30 days of preparation time, depending on the workload and type of session).
So if you are against astrology and numerology, let me know. Even though I would make my recommendation on a specific type of session, it is up to the client to whether to choose life coaching, counseling, therapy or astrology sessions. Each of the methods have their own benefits.
Quite often people come with 1 request to work on (some kind of burning challenge, whether working with emotions, feelings, career choice, relationship or a health-related question etc). However quite often from my practice that would be so to speak tip of the iceberg and integrative holistic approach would be more beneficial rather than only taking away the symptom or solving 1 specific issue. In that sense, taking just 1 session in some cases would be recommended to ensure the ecological approach to transformation.
* Information Session - it is a complimentary 20-minute session which can be taken prior to booking a package with sessions, to get acquainted and you can decide if you would like to collaborate and take sessions with a specific method or a custom-made program. I will also let you know if what your desire is within my competency.
We will further discuss collaboration - organizational and coaching / counseling / therapeutic contract).
if you prefer to start collaborating right at the first session (a common case with clients), I offer the 1st session on a sliding scale USD$55-125. After discussion you will be suggested an exercise / technique (so basically it is information session + a short session).
Q2: I don't know what type of session (service) would be best for me...
A2: No problem! If you are a NEW CLIENT, you can book an information session or as with repeating clients we can discuss it in a chat.
Q3: How can I book a session?
A3:
Step 1 - Decide what sessions you want
* Session in a specific method
* Discovery session
* Information Session - usually for packages of 5+ sessions (coaching, counselling or therapy - it is a free or by sliding scale rate to discuss the collaboration, types of services and contract - both therapeutic or coaching / and organizational)
Step 2 - Fill out the form choosing "Booking the 1st session" - CONTACT form
Step 3 - after getting a reply, make the payment for the 1st session
Step 4 - confirming the date / time of the session (usually discussed at step 2)
* Emotion-Image Therapy
* MACards Counselling
* Life / Business Coaching with MACards
* Art Therapy
* to the choice of practitioner
Some types of sessions require preparation, usually sessions are prepaid in advance (minimum 3-7 days before the session).
Sessions are non-refundable if cancelled less than 72 hours in advance.
see below more information on exchange / refund policy.
Contact for a quote and any questions >>
Q4: Can I book 1 session for counselling, coaching or art therapy rather than a series of sessions (a package)?
A4: You can book a discovery session (see above) and in the summer I offer individual sessions for Emotion-Image Therapy both for new and returning clients. *** Returning clients also can book a follow-up session in any method, if you already took another session / series of sessions.
Q5: What is exchange / refund policy?
A5: It depends on a few factors, what type of package and what method is used.
- For astrology consultations there are no refunds for cancelations. Exchange is discussed on a case-by-case basis minimum 1 week before the consultation.
- Individual programs with packages of sessions there is no refund for missed sessions, no matter how much time it took to achieve it - it is the result that is more important, and it depends on your input as well.
- General sessions are non-refundable if cancelled less than 72 hours in advance. Exchange is possible in some cases, see below.
- if a session cannot be attended (fully or partially) on a one-time basis and you give a minimum of 48 hour notice, 100% of the fee can be used within 1 month as a credit towards another similar session.
- If the exchange / cancellation is more than 24 hours in advance, you can use 75% of fee as a credit similarly.
- Cancellations less than 24 hours are non-refundable, exchange (if not regularly) is possible for 50% of the fee.
- If as session is missed by a force major circumstance as well as any changes because the practitioner is not able to offer the session as scheduled, refunds / exchanges are dealt on a case by case basis.
Q6: Do you accept insurance for session payments?
A6: Unfortunately not. Most of my therapy / counseling education is from diploma and certificate programs from Russia & Ukraine (the methods I love and practice are more developed in those countries). So I cannot accept Canadian insurance for sessions, thank you for understanding.
The advantage of that is extra privacy of your session and work together (usually lots of reports are involved when working with insurance companies). And you can get a recording for each session.
Q7: Can I cover the session fee for another person?
A7: Only if you are a parent or caretaker for a child / elderly person / spouse who cannot transfer the payment themselves. The client has to confirm agreement to take session(s).
If you would like to support someone by offering them a gift certificate, you can purchase one without specifying the type of session / service, that gives more flexibility to what kind of service to redeem the certificate. Feel free to contact for any custom orders or questions.
Q8: Do you offer gift certificates?
A8: Gift certificates are available for coaching and astrology, as well as crystal healing consultations $45+ . Not applicable for counseling and therapy.
Feel free to contact for inquiries.
Warmly,
Tatiana Balashova
Notes on Payment:
Payments are usually done by PayPal or Canadian e-transfer (USD or CAD respectively).
For people out of North America, if you can't pay by Paypal, method of payment will be discussed separately.
Rates, information & conditions might be subject to change.
Payments are usually done by PayPal or Canadian e-transfer (USD or CAD respectively).
For people out of North America, if you can't pay by Paypal, method of payment will be discussed separately.
Rates, information & conditions might be subject to change.